Privacy
Phoenix Systems Group, Inc. (PSG) is committed to protecting your privacy and delivering technology that gives you the most powerful and safe online experience. This Statement of Privacy applies soley to information collected by the PSG Web site and governs data collection and usage. By using the PSG website, you consent to the data practices described in this statement including:
PSG is the sole owner of the information collected on this site. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Updates
PSG will occasionally update this Statement of Privacy to reflect company and customer feedback. PSG encourages you to periodically review this Statement to be informed of how PSG is protecting your information.
The effective date of this privacy policy is 08/01/2016. It was revised on 08/01/2016. Please check this page again in the future for updates.
Contact Us
For questions about this policy, please use our Contact Us Form, call us at 330-726-6500 or send an email to info@phoenixsystemsgroup.com.
Manage Your Email Subscriptions
To cancel your email subscription, use our Contact Us Form, call us at 330-726-6500 or send an email to info@phoenixsystemsgroup.com. Please allow 2-4 weeks to process your request.
Collection of your Personal Information
PSG collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. PSG also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
There is also information about your computer hardware and software that is automatically collected by PSG. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by PSG for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PSG Web site.
PSG encourages you to review the privacy statements of Web sites you choose to link to from PSG, so that you can understand how those Web sites collect, use and share your information. PSG is not responsible for the privacy statements or other content on Web sites outside of the PSG and Phoenix Systems Group family of Web sites.
Use of your Personal Information
PSG collects and uses your personal information to operate the PSG Web site and deliver the services you have requested. PSG also uses your personally identifiable information to inform you of other products or services available from PSG and its affiliates. PSG may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
PSG does not sell, rent, or lease its customer lists to third parties. PSG may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, PSG may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PSG, and they are required to maintain the confidentiality of your information.
PSG keeps track of the Web sites and pages our customers visit within PSG, in order to determine what PSG services are the most popular. This data may be used to deliver customized content and/or advertising within PSG to customers whose behavior indicates that they are interested in a particular subject area.
PSG Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with US laws or legal process served on PSG or the site; (b) protect and defend the rights or property of PSG; and, (c) act in urgent circumstances to protect the personal safety of users of PSG, or the public.
Use of Cookies
PSG Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you visit PSG pages, or register with PSG the website or services, a cookie helps PSG to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PSG Web site, the information you previously provided can be retrieved, so you can easily use PSG features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PSG services or Web sites you visit.
Security of your Personal Information
PSG secures your personal information from unauthorized access, use, or disclosure. PSG secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.